Accessibility Statement
Last updated: 19th September, 2026
Our commitment
Alva Fine Jewelry is committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe all visitors should be able to browse, understand, and shop our collections with ease, and we are actively working to improve the accessibility and usability of our website on an ongoing basis.
Conformance standard we are working toward
We aim to conform to the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities. We treat this standard as our target and are continually taking steps to move closer to it. We do not claim that every page or feature currently meets this standard in full, but we are committed to the ongoing effort of getting there.
Measures we take
To support accessibility, we work to: provide descriptive text alternatives for meaningful images; maintain sufficient colour contrast between text and background; structure pages with clear, logical headings; support navigation by keyboard as well as by mouse or touch; use clear and consistent labelling for links, buttons, and forms; and review new content and features with accessibility in mind as the site develops.
Third-party content
Some parts of our website rely on third-party tools, applications, and content that we do not fully control — including payment providers, embedded media, and certain platform features. While we cannot guarantee the accessibility of every third-party element, we choose our partners with accessibility in mind where possible, and we will work with any visitor who encounters a barrier caused by such content to find an alternative way to assist them.
Getting help and alternative access
If you have difficulty using any part of our website, or you are unable to complete a purchase or access any information or service because of an accessibility barrier, we want to help. Please contact us and a member of our team will assist you directly — including helping you complete an order, providing product information in an alternative format, or otherwise ensuring you can access what you need.
You can reach us at:
Email: sales@alvafinejewelry.com
Phone: (305)6840760 , available Monday - Friday, 11:00 AM to 5:00 PM EDT.
We aim to respond to accessibility enquiries within 3 business days.
Feedback
We welcome your feedback on the accessibility of our website. If you notice a barrier, or have a suggestion for how we can improve, please tell us using the contact details above. Your input helps us make Alva Fine Jewelry accessible to everyone, and we treat every report seriously.
Ongoing review
Accessibility is an ongoing commitment, not a one-time effort. We review our website periodically and work to address accessibility issues as we identify them and as our website grows.